Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard Shipping: 3–7 Business Days.
• Express Shipping: 1–3 Business Days (where available).
• Delivery times may vary depending on destination and carrier.

Shipping Coverage

FirstCall ships to locations across the United States. Shipping availability for certain products may vary based on destination and carrier restrictions.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your shipment online.

Shipping Delays

While we strive for timely delivery, delays may occur due to severe weather, carrier issues, holidays, or unforeseen circumstances beyond our control.

Delivery Information

• Please ensure your shipping address is accurate.
• Someone may need to be available to receive large shipments.
• Additional delivery charges may apply for remote locations.

Damaged or Lost Shipments

If your package arrives damaged or is lost during transit, please contact our Customer Support team within 48 hours of the expected delivery date so we can investigate and assist you.

Customer Support

If you have questions about shipping, delivery status, or order tracking, our Customer Support team is always ready to assist you.