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Privacy Policy

At FirstCall, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website.

Information We Collect

We may collect the following information when you use our website:

  • Name and contact information.
  • Email address and phone number.
  • Billing and shipping address.
  • Order history and payment details.
  • Vehicle or part compatibility information (if provided).

How We Use Your Information

  • Process and deliver your orders.
  • Provide customer support.
  • Improve our products and services.
  • Send order updates and shipping notifications.
  • Prevent fraud and maintain website security.

Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance overall site performance.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Sharing Your Information

We do not sell or rent your personal information. Your information may only be shared with:

  • Shipping and delivery partners.
  • Payment processing providers.
  • Legal authorities when required by law.

Payment Security

All online payments are processed through secure payment gateways. FirstCall does not store your complete credit or debit card information on our servers.

Your Rights

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your account where applicable.
  • Opt out of promotional emails at any time.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website indicates your acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact the FirstCall Customer Support team. We are committed to protecting your privacy and providing a safe shopping experience.

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